The Team That Keeps Your Appliances Running
Meet the professionals behind Al’s Appliance Inc—serving Kitchener with expert care, honest advice, and unmatched reliability.
People-Focused Service, Property-Focused Solutions
Behind every successful repair and satisfied customer is a team committed to service. At Al’s Appliance, we bring years of experience and a deep understanding of landlord and public housing needs to every interaction. Our team is trained to solve problems efficiently, communicate clearly, and deliver dependable results every time.
We believe in honest work, fast turnaround, and treating your property like it’s our own.
Brad Pembleton
President
Meet Brad Pembleton, our company president and a cornerstone of our team. Joining the company in 1987 alongside his father, Al, Brad took the reins of our service department in 1994 and has since led with strong leadership and a passion for helping others. With 38 years of appliance repair experience, Brad is extremely knowledgeable in his field. He is a people person who genuinely cares about those in need and is dedicated to his family. Under Brad's guidance, our company continues to thrive, and his commitment to excellence and community is evident in everything we do.
Fun Fact: In his free time, Brad loves spending time family camping, creating cherished memories with his grandchildren.
Barry Pembleton
Vice President
Meet Barry Pembleton, our Vice President and a third-generation member of the Pembleton family. As Al's grandson, Barry brings a passion for solving customer problems and delivering exceptional service. With his dedication to customers and family, Barry is a valuable part of our team.
Fun Fact: When he's not working, Barry can be found hitting the ice for a game of recreational hockey, rolling dice in a game of Dungeons & Dragons, or spending quality time with his wife and children. Barry also serves as an active reservist, demonstrating his commitment to community and country.
Al Pembleton
Founder
Al Pembleton was the visionary founder of our company, establishing it in 1985. He was known for his exceptional people skills and easygoing nature, which earned him many friends and loyal customers. An active member of the community, Al was dedicated to making a positive impact on those around him. In his free time, he loved spending time outdoors with his family, particularly on camping trips where he cherished moments with his loved ones. He also enjoyed playing slowpitch, competing in crib tournaments with his wife Darlene, and taking care of his family. Although he passed away in 2008, Al's legacy lives on through the company he founded and the countless lives he touched.
Paul Hughes
Head Appliance Repair Technician
Meet Paul Hughes, our lead service technician with 10 years of appliance repair experience. Since joining our team in 2019, Paul has been dedicated to providing top-notch service to our customers. Paul's expertise and passion for problem-solving make him a valuable asset to our team.
Fun Fact: When he's not fixing appliances, you can find him exploring new worlds in his favorite science fiction novels or conquering virtual realms in his favorite video games.
Forrest Badders
Appliance Repair Technician
Meet Forrest Badders, our skilled gas technician with a talent for diagnosing and solving complex problems. Since joining our team in 2022, Forrest has been dedicated to delivering top-notch service to our customers.
Fun Fact: In his free time, Forrest enjoys hiking in nature, spending time with cats, and exploring new worlds in his favorite video games. Notably, Forrest is one of the few people you'll meet who doesn't drink coffee!
Liam Rockley
Appliance Repair Technician
Meet Liam Rockley, a valuable member of our team since 2022. Liam thrives on solving complex problems and delivering effective solutions.
Fun Fact: When he's not working, you can find him sipping on a cup of coffee, cheering on the Montreal Canadiens (Habs), or embracing the winter wonderland - snow and all! Liam's passion for problem-solving and enthusiasm for life's simple pleasures make him a great asset to our team.
Ed Hoerdt
Sales Representative
Meet Ed Hoerdt, one of our talented part-time sales team members who joined us in 2023. Ed is a results-driven professional with a passion for building strong relationships with customers.
Fun Fact: Outside of work, Ed serves up success on the tennis court and fuels his day with strong black coffee.
Carriayn Cooper
Service Dispatcher
Meet Carriayn Cooper, a dedicated service dispatcher who has been with our team since 2021. Carriayn takes pride in helping clients and ensuring their needs are met.
Fun Fact: When she's not working, you can find Carriayn floating down the river on a tubing adventure or singing along to her favorite artists at live concerts. Her friendly demeanor and love for helping others make her a valuable asset to our team.
Stephanie Gale
Service Dispatcher
Meet Stephanie Gale, a service dispatcher with a passion for delivering excellent customer service. Since joining our team in 2021, Stephanie has consistently demonstrated her commitment to providing top-notch support to our clients.
Fun Fact: Outside of work, Stephanie loves spending quality time with her family, creating cherished memories and moments that bring her joy. Her dedication to her work and loved ones makes her a valued member of our team.
Michelle Kahler
General Manager and Sales Manager
Meet Michelle Kahler, our General Manager and Sales Manager, who joined our team in 2021. Michelle takes pride in building strong relationships with clients, enjoying conversations and finding solutions to meet their needs. She's particularly passionate about helping others, with a special focus on assisting the elderly and those with disabilities. With her kind heart and dedication to helping others, Michelle is a valuable asset to our team.
Fun Fact: Outside of work, Michelle enjoys unwinding with a cold Diet Coke. She's also an avid traveler and loves exploring new destinations, often setting sail on cruises to experience different cultures and relax in style. At home, Michelle adores spending time with her son's French Bulldog, showering the charming pup with love and affection.
Carleton Mandi
Warehouse Manager
Meet Carleton Mandi, a versatile member of our team who has been with us since 2021. Carleton is a true jack-of-all-trades, handling a variety of tasks from managing our warehouse to repairing stoves and stocking our showroom. With his diverse skills and enthusiasm, Carleton is a valuable asset to our team.
Fun Fact: When he's not working, Carleton enjoys exploring his creative side through cooking and nurturing his green thumb in the garden. He's a fun-loving individual who brings a positive energy to everything he does.
Dave Vandgeutselaar
Appliance Repair Technician
Meet Dave Vandgeutselaar, a skilled technician who joined our team in 2022. With expertise in gas appliances and a specialization in coin-operated laundry machines, Dave is a go-to expert for complex repairs. With his technical know-how and dedication, Dave is a valuable member of our team.
Fun Fact: Outside of work, Dave cherishes time with his family, particularly his grandson, creating lasting memories with the ones he loves. He's also a fan of a good cup of decaf black coffee, often savoring the flavor to start his day.
What You Can Expect from Al’s Appliance
Timely, property-friendly service
Respect for your space and your time
Clear communication from start to finish
Practical advice based on years of experience
Service tailored to your property’s needs
Looking to Hire a Dependable Team?
Whether you’re a returning client or just getting started, our team is here to support your appliance needs. 20 Stewart St, KitchenerBullet list, ON N2G 2E4
Head Office: 6 Holliday Street Guelph, Ontario N1H 4Z6
Showroom: 20 Stewart St. Kitchener On. N2G 2E4
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