Meet the Team Behind Al’s Appliance

Locally owned. Professionally operated. Built to serve property managers, home owners and public housing providers in Guelph, Kitchener, Cambridge, Waterloo and surrounding areas.

Our Story

A Company Built on Trust, Service, and Results

Al’s Appliance was founded to solve a very real problem: landlords, homeowners and housing providers needed fast, affordable, and honest appliance services—without the delays and price tags of big-box stores. What started as a one-man mission has grown into a trusted local brand serving Guelph, Kitchener, Cambridge, Waterloo and surrounding areas.

We offer in-home appliance repairs, plus a wide range of new and used appliances tailored to rental units and public housing needs. Whether you're managing one home or 100, our commitment remains the same: dependable service, every time.

We’re Not Your Average Appliance Company

Unlike big-name retailers, we don’t just sell appliances—we support your business with fast service, bulk purchasing options, and transparent repair advice. Our deep understanding of the challenges landlords and housing managers face means we offer real solutions that keep your properties running smoothly.

How We Stand Out:

Local delivery and installation services
Honest repair-or-replace assessments
Fast service scheduling
Competitive pricing on bulk appliance orders
New and used inventory tailored for rental properties

Our Mission

Keeping Your Properties Running, One Appliance at a Time

Our mission is simple: to make appliance management easier for landlords, public housing providers, and homeowners by offering high-quality appliances and timely repair services. We aim to minimize your downtime and maximize satisfaction—for you and your tenants.

Led by Experience. Driven by Service.

With years of hands-on experience in the appliance industry, Al Pembleton launched Al’s Appliance with one goal: to deliver better service than the industry had come to expect. Al's knowledge, integrity, and customer-first approach have built strong, long-term relationships with property managers and housing organizations across the region. Now run by his son, Brad, alongside his son, Barry - a true family business.

Our Core Values:

Clear communication
Respect for your time and property
Reliable service, every visit
Solutions tailored to your needs

OUR TEAM

See Our Most Experienced Professionals

Barry Pembleton

Vice President

Michelle Kahler

General Manager

Stephanie Gale

Dispatch Coordinator

Forrest Badders

Service Technician

FAQs

Got a Question? We’re Happy to Help.

Is my appliance repairable or should I replace it?

We’ll give you an honest, professional opinion to help you make the best choice.

What causes a noisy front-load washer?

Our technicians can diagnose and fix common issues fast—so your tenants aren’t stuck waiting.

Do you service coin-operated laundry machines?

Yes. We specialize in repairs and replacement options for commercial and rental property use.

Need help setting rates for laundry services or choosing the right appliance model?

We’ve helped dozens of landlords and property managers do just that.

We’re Here When You Need Us

Whether you’re browsing for your next fridge or need emergency washer repair, we’re just a call or message away.

Address: 20 Stewart St, Kitchener, ON N2G 2E4-food-repair-services-kitchener">

Email: [email protected]

Phone: +1 519-824-8828

Website: www.alsappliance.ca

Join Dozens of Property Managers Who Trust Al’s Appliance

Ready to simplify your appliance management? Let us help you streamline repairs, reduce costs, and provide better service to your tenants.

Head Office: 6 Holliday Street Guelph, Ontario N1H 4Z6

Showroom: 20 Stewart St. Kitchener On. N2G 2E4