Appliance Troubles?.... Call Now
In home repairs and installation of most major household Appliances
During this Covid-19 crisis:
Al's Appliance is committed to providing the safest possible service to our valued customers. Our techs will be wearing masks when they arrive and we ask that you observe the 2 meter social distancing protocol as they work. . We are committed to keeping everyone as safe as possible during our visit. We will call when we are on the way, so if you have any special entry instructions, kindly convey them to the technician and he will be happy to comply.
Why Call Al's Appliance?
Service: Talk to a knowledgeable person to book your appointment.
Flexibility: Three hour appointment windows. We will call when on the way!
Experience: Over 35 years serving Guelph and surrounding area.
Honesty: Upfront rates, no hidden fees and no unnecessary parts.
Appliances Serviced: Washers, Dryers, Refrigerators, Freezers, Stoves, Microwaves and Dishwashers for most major household appliance brands.
Service Details:
Service Rates:
Cambridge, Guelph, Kitchener, Waterloo.
Service Call $89.00 Return Call $44.50 Assistant (second man required) $52.00
Aberfoyle, Ariss, Eden Mills, Ennotville, Eramosa, Maryhill, Minilakes, Rockwood.
Service Call $99.00 Return Call $49.50 Assistant (second man required) $65.00
Acton, Elmira, Elora, Everton, Fergus, St Jacobs, Morriston, Puslinch, New Dundee.
Service Call $109.00 Return Call $54.50 Assistant (second man required) $70.00
Alma, Acton, Arthur, Belwood, Erin, Hillsburg.
Service Call $145.00 Return Call $72.50 Assistant (second man required) $90.00
For each extra appliance diagnosed on a single service call. $52.00
If an assistant is required unstack or move appliances for service. $52.00
A surcharge will be added to service on all gas fired appliances. $25.00
Additional labour fees for each 15 minutes over 1 hour. $25.00
Over the range microwave, dishwasher and wall oven installations. Service Call +$46.00
Appliance Delivery Fees:
Cambridge, Guelph, Kitchener, Waterloo. $65.00
Aberfoyle, Ariss, Eden Mills, Ennotville, Eramosa, Maryhill, Minilakes, Rockwood. $75.00
Acton, Elmira, Elora, Everton, Fergus, St Jacobs, Morriston, Puslinch, New Dundee. $80.00
Alma, Acton, Arthur, Belwood, Erin, Hillsburg. $85.00
Warranty and Delivery Information:
Warranty: Warranties commence from date of delivery and claims require the original receipt.
Used appliance sales...................................................90 days parts and labour
New Huebsch coin and domestic............. ..................5 yr washer transmission 3 yrs parts, 1 yr labour
New Appliance Sales – All other brands......................1 yr parts and labour
Parts Sales: 90 days for manufactures defect on non electrical parts. Warranty is subject to manufacturer approval and may require shipping fees. No warranty on over the counter electrical parts. (GE and Bosch parts have a 1 year warranty)
Preparing for your delivery:
At Al's Appliance Inc., we make every effort to ensure your appliance is delivered and installed as smoothly as possible. It is important to read the following instructions to assist in this goal.
- At the time of purchase, inform the salesperson of any stairs, tight corners or tight spaces involved in the delivery or removal.
-Make sure accurate measurements are taken before purchasing the appliance.
-Ensure adequate space is available to install and remove your appliance.
-Remove any obstacles that could block the path from the door to where the appliance is to be installed. (Including boots, shoes, furniture, welcome mats, wall hangings, etc.)
-Cover carpeted or delicate areas to prevent soiling from delivery personnel and equipment.
Please be aware that most appliances to be removed will have dust, dirt, rust, grease and or water that could potentially soil the floor and surrounding area. We will make every effort to prevent or clean these areas, but cannot be held responsible for damage or stains.
Additional fees may be charged for any doors or railings that may need to be removed or any obstacles or furniture that was not moved by the owner or tenant.
If the delivery cannot be made due to conditions beyond our control, such as immobile obstacles, incorrect space measurements, inadequate door or hall width, or no one home/locked door, a $60.00 fee will be added and a new delivery time will need to be arranged.
We reserve the right to refuse delivery or removal if the act is deemed to be dangerous or may cause property damage.
New Payment Policy:
Due to an increase in unpaid accounts, we have been forced to follow many other businesses and ask for credit card information prior to work in an effort to reduce delinquent accounts. We believe that reducing the amount of customers that don't pay for service, is better that increasing the rates for those that do. Customers still have the option to pay with any of our available payment options to the tech, once the work is complete or by calling the office to remit payment. Repeat customers are welcome to call the office and set up an account. If the payment is not received within 7 days, we will then charge your credit card on file. Credit card information is not stored beyond the seven days. We apologize for any inconvenience this may cause.
Payment Methods: Cash, Debit/Interac, Major Credit Cards, Cheque & E-Transfer
Due upon completion of the repair(s).
Flexibility: Three hour appointment windows. We will call when on the way!
Experience: Over 35 years serving Guelph and surrounding area.
Honesty: Upfront rates, no hidden fees and no unnecessary parts.
Appliances Serviced: Washers, Dryers, Refrigerators, Freezers, Stoves, Microwaves and Dishwashers for most major household appliance brands.
Service Details:
- Each service call includes up to one hour of labour for diagnostic assessment and repair for a single appliance.
- If parts are required an estimate will be given prior to conducting the work.
- We stock most common parts on our trucks, but if the part(s) need to be ordered then a return visit will be charged.
- All parts and labour are covered with a 90 day warranty.
Service Rates:
Cambridge, Guelph, Kitchener, Waterloo.
Service Call $89.00 Return Call $44.50 Assistant (second man required) $52.00
Aberfoyle, Ariss, Eden Mills, Ennotville, Eramosa, Maryhill, Minilakes, Rockwood.
Service Call $99.00 Return Call $49.50 Assistant (second man required) $65.00
Acton, Elmira, Elora, Everton, Fergus, St Jacobs, Morriston, Puslinch, New Dundee.
Service Call $109.00 Return Call $54.50 Assistant (second man required) $70.00
Alma, Acton, Arthur, Belwood, Erin, Hillsburg.
Service Call $145.00 Return Call $72.50 Assistant (second man required) $90.00
For each extra appliance diagnosed on a single service call. $52.00
If an assistant is required unstack or move appliances for service. $52.00
A surcharge will be added to service on all gas fired appliances. $25.00
Additional labour fees for each 15 minutes over 1 hour. $25.00
Over the range microwave, dishwasher and wall oven installations. Service Call +$46.00
Appliance Delivery Fees:
Cambridge, Guelph, Kitchener, Waterloo. $65.00
Aberfoyle, Ariss, Eden Mills, Ennotville, Eramosa, Maryhill, Minilakes, Rockwood. $75.00
Acton, Elmira, Elora, Everton, Fergus, St Jacobs, Morriston, Puslinch, New Dundee. $80.00
Alma, Acton, Arthur, Belwood, Erin, Hillsburg. $85.00
Warranty and Delivery Information:
Warranty: Warranties commence from date of delivery and claims require the original receipt.
Used appliance sales...................................................90 days parts and labour
New Huebsch coin and domestic............. ..................5 yr washer transmission 3 yrs parts, 1 yr labour
New Appliance Sales – All other brands......................1 yr parts and labour
Parts Sales: 90 days for manufactures defect on non electrical parts. Warranty is subject to manufacturer approval and may require shipping fees. No warranty on over the counter electrical parts. (GE and Bosch parts have a 1 year warranty)
Preparing for your delivery:
At Al's Appliance Inc., we make every effort to ensure your appliance is delivered and installed as smoothly as possible. It is important to read the following instructions to assist in this goal.
- At the time of purchase, inform the salesperson of any stairs, tight corners or tight spaces involved in the delivery or removal.
-Make sure accurate measurements are taken before purchasing the appliance.
-Ensure adequate space is available to install and remove your appliance.
-Remove any obstacles that could block the path from the door to where the appliance is to be installed. (Including boots, shoes, furniture, welcome mats, wall hangings, etc.)
-Cover carpeted or delicate areas to prevent soiling from delivery personnel and equipment.
Please be aware that most appliances to be removed will have dust, dirt, rust, grease and or water that could potentially soil the floor and surrounding area. We will make every effort to prevent or clean these areas, but cannot be held responsible for damage or stains.
Additional fees may be charged for any doors or railings that may need to be removed or any obstacles or furniture that was not moved by the owner or tenant.
If the delivery cannot be made due to conditions beyond our control, such as immobile obstacles, incorrect space measurements, inadequate door or hall width, or no one home/locked door, a $60.00 fee will be added and a new delivery time will need to be arranged.
We reserve the right to refuse delivery or removal if the act is deemed to be dangerous or may cause property damage.
New Payment Policy:
Due to an increase in unpaid accounts, we have been forced to follow many other businesses and ask for credit card information prior to work in an effort to reduce delinquent accounts. We believe that reducing the amount of customers that don't pay for service, is better that increasing the rates for those that do. Customers still have the option to pay with any of our available payment options to the tech, once the work is complete or by calling the office to remit payment. Repeat customers are welcome to call the office and set up an account. If the payment is not received within 7 days, we will then charge your credit card on file. Credit card information is not stored beyond the seven days. We apologize for any inconvenience this may cause.
Payment Methods: Cash, Debit/Interac, Major Credit Cards, Cheque & E-Transfer
Due upon completion of the repair(s).
